Operating efficiency and resource utilisation increased by 15%. Pick rates increased by 23%
Rocket implemented SAP EWM in Hallmark’s West Yorkshire Warehouse, enabling a strategic evolution from wholesale to retail to e-commerce.
The Challenge
Hallmark UK had multiple business units each with their own ERP system and stock ownership. All were working in the same warehouse and with non-aligned processes on two different warehouse management systems.
The Solution
Rocket provided a team of consultants and worked within tight deadlines to detail the key priorities. After quickly establishing the Blueprint Design Rocket implemented SAP R/3 Warehouse Management and Task & Resource Management based solutions to support business critical processes.
Business Outcomes
Mobile warehouse workforce and material handling equipment
Overall management improvements
Increased workforce flexibility
Service levels protected
Improved resource management
All business units within the warehouse consolidated
Improved usability and end user experience
"Together we formed a strategic partnership to create new platform allowing us to bring more business into the operation. The result was a success and an SAP first."