---
title: "Raconteur Media Report on the Digital Economy: The Role of Mobile"
description: Raconteur Media report on the digital economy with the role of mobile. Having real-time returns and delivery information allows customer service to make proactive decisions and potentially prevent issues before they arise.
---

[Rocket SAP supply chain news and blog ](https://blog.rocket-consulting.com/rocket-sap-supply-chain-news-and-blog)

# [Raconteur Media Report on the Digital Economy: The Role of Mobile](https://blog.rocket-consulting.com/rocket-sap-supply-chain-news-and-blog/raconteur-media-report-on-the-digital-economy-the-role-of-mobile)

 Written by [Caroline Macleod](https://blog.rocket-consulting.com/rocket-sap-supply-chain-news-and-blog/author/caroline-macleod) | March 12,2015

Real-time delivery and returns information allows the customer service team to make proactive decisions and potentially pre-empt an issue before it becomes a full-blown problem.

Lewis Marston provides comment to Raconteur Media for the article ['How retail and healthcare are going mobile'](https://www.raconteur.net/business/future-is-mobile-as-technology-changes-the-way-we-all-live)

The full Digital Economy report is available to download from the [Raconteur website](https://www.raconteur.net/the-digital-economy-2015), and the article is on on page 11.

[View full post](https://blog.rocket-consulting.com/rocket-sap-supply-chain-news-and-blog/raconteur-media-report-on-the-digital-economy-the-role-of-mobile)

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