by Caroline Macleod
Raconteur Media Report on the Digital Economy: The Role of Mobile
Real-time delivery and returns information allows the customer service team to make proactive decisions and potentially pre-empt an issue before it becomes a full-blown problem.
Lewis Marston provides comment to Raconteur Media for the article 'How retail and healthcare are going mobile'
The full Digital Economy report is available to download from the Raconteur website, and the article is on on page 11.